Product Recalls

Recalls

On this page you’ll find recent recall alerts for food and feed products distributed or produced in Georgia. These alerts include the reason for the recall, a description of the issue, and a complete listing of affected products with identifying information. 

Learn more about recalls

Sign up for recall email alerts

The GDA issues weekly email alerts for recalls of food and feed products. Sign up by filling out this form.


More information

See our About Recalls page

Green Life Farms is voluntarily recalling one lot of its 4-ounce containers of Baby Arugula because they have the potential to be contaminated with Salmonella. Symptoms of Salmonella may include diarrhea, fever, and abdominal cramps. Illness usually occurs within 12 to 72 hours after eating contaminated food and usually lasts four to seven days. Children younger than five, the elderly, and people with weakened immune systems are more likely to have severe infections.

Show more information Show less information

No illnesses have been reported to date in connection with this problem. The recalled products were available for sale at select Publix locations from 5/31/24 and have a sell by date of 6/15/24.

The recall applies only to products marked with Lot #LW15124. The product comes in a 4-ounce, clear plastic package marked with the lot code stamped on the top. Product is dated with a sell by date of 6/15/24.

The potential for contamination was noted after routine testing by the company revealed the presence of Salmonella in a single harvest of Baby Arugula. The company took immediate corrective action and additional harvests remain unaffected.

Consumers who have purchased Baby Arugula marked with the affected lot code are urged to return it to the place of purchase for a full refund. Consumers with questions may contact the company at 1-888-213-9603 or by email at info@greenlifefarms.ag.

Tested Products
The FDA reviewed analytical packets from the Commonwealth of Virginia Division of Consolidated Laboratory Services (DCLS) from three samples collected by the Texas Department of State Health Services (DSHS), representing the products listed below, and found them all to contain the toxic compound amygdalin:

Show more information Show less information

 

  • Apricot Power – Bitter Apricot Seeds – NGR FY24-015 (California Select) -Net weight 8oz (227g)
  • Apricot Power – Seeds Bitter Apricot Seeds – NGR FY24-016 (Organic Turkish Select) – Net weight 8oz (227g)
  • Apricot Power – Seeds Bitter Apricot Seeds – NGR FY24-017 (South African Select) – Net weight 16oz (454g)

These products can be purchased online at https://www.apricotpower.com/ as well as other online retailers.

What is the Problem?

DCLS analysis determined that the Apricot Power products identified with the lot numbers above contain high levels of amygdalin, which, when consumed, could lead to fatal cyanide toxicity. Mild-to-moderate symptoms of acute cyanide toxicity from the ingestion of kernels containing amygdalin include difficulty breathing (dyspnea), bluish discoloration of the skin or mucous membranes (cyanosis), weakness, and lightheadedness. Symptoms of severe acute toxicity include coma, seizures, stupor, dysrhythmias, cardiovascular collapse, and metabolic acidosis. Chronic consumption of food containing high concentrations of cyanogenic glycosides can cause neuropathy symptoms, such as impaired eyesight (optic nerve atrophy), deafness, loss of balance (ataxia), and sensory or motor nerve dysfunction. A lethal dose of cyanide can rapidly lead to severe hypotension, apnea, seizures, and death.

Recommendations for Consumers

  • The FDA is advising consumers to stop using and dispose of these products.
  • The FDA advises consumers who have ingested any of these products of concern to contact their health care provider immediately. Even if these products have not been used recently, consumers should still inform their health care provider about which product they took, so that an appropriate evaluation can be conducted.
  • Call 9-1-1 or get emergency medical help right away if you or someone in your care has serious side effects from these products.
  • Consumers can also contact the state poison control center.

Summary and Scope of the Problem

Following receipt of a complaint and sample results from DSHS, the FDA notified Apricot Power of the results and initial concerns. On 5/8/24, the firm declined to recall the products. Upon additional assessment of the findings, the FDA held a follow up call with the firm to share the risks associated with these products. As of 5/24/24, the firm has continued to decline a voluntarily recall of these products. The FDA is issuing this safety alert to warn consumers.

FDA Actions

The FDA’s investigation is ongoing, and the FDA will continue to provide information as it becomes available. The FDA is working to further address the concerns related to these products and is monitoring the market for adverse events, product complaints, and other emerging issues.

Who to Contact

Health care professionals, patients and consumers are encouraged to report complaints and cases of exposure and adverse events to the FDA’s MedWatch Safety Information and Adverse Event Reporting Program.

To report a complaint or adverse event (illness or serious allergic reaction), you can

Submit Questions/Get Assistance

Follow us on X

Reser’s Fine Foods is voluntarily recalling a single item with a specific use by date, produced at a regional facility and distributed to ALDI. The product is the Aldi Deli Macaroni Salad 32 ozwith a Use By Date of Jun/03/24 due to an incorrect label. The incorrect label does not include an allergen callout for wheat.

Show more information Show less information

The salad was distributed to ALDI locations in the following states: AL, CT, FL, GA, LA, MA, MS, NC, NH, NY, RI, SC, TN, VA, VT

Consumers who purchased this product who are concerned about allergen labeling may return the product to the store for a full refund or discard the item. Consumers who have questions regarding this product or label may call Reser’s Fine Foods at the following number:

CONSUMER INQUIRIES:
888-223-2127
Monday – Friday
8:00AM – 5:00PM Pacific Time

Natural Sourcing International is initiating a voluntary recall of one lot of Great Value Organic Black Chia Seeds 32 oz. due to the potential presence of Salmonella that may be in some of the finished products. 

Show more information Show less information

 

Salmonella can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis. While no adverse events associated with the products have been reported to date, products are being recalled out of an abundance of caution and because consumer safety is the company’s highest priority.

Specific information regarding the recalled products is as follows:

Name Size Lot Code Expiration Date UPC
Great Value Organic Black Chia Seeds 32 oz 24095 C018 October 30, 2026 078742300665

These products can be identified by the main label on the pouch and the lot number that is printed on the bottom of the back panel of the packaging – see the example below:

Product was sent to Walmart for distribution nationwide via retail sales.

Consumers are directed to throw away products subject to the recall. Natural Sourcing International will provide replacement product upon proof of purchase. Consumers seeking replacement product or with questions regarding this recall can contact Natural Sourcing International, by calling Customer Service at 1-818-405-9705 Monday-Friday 9:00 a.m. to 4:00 p.m. EST or emailing the company at customerservice@organically-simple.com.

This recall is being conducted with the knowledge of and in cooperation with the U.S. Food and Drug Administration.

Palmer Candy Company, Sioux City, Iowa, is recalling its “White Coated Confectionary Items” because they have the potential to be contaminated with Salmonella, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.

Show more information Show less information

The recalled Confectionary Items were distributed nationwide in retail stores and to wholesale.

The recalled confectionary items were distributed nationwide in Walmart, HyVee, Target, Dollar General, and to distributors in Alabama, California, Florida, Illinois, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Virginia, Wisconsin and Wyoming.

The product comes in a variety of retail packaging like bags, pouches and tubs.

No illnesses have been reported to date in connection with this problem.

Palmer Candy was notified by its liquid coating supplier that there was a potential for contamination with salmonella from an ingredient that was potentially contaminated from one of their suppliers.

Production of the product has been suspended while FDA and the company continue their investigation as to the source of the problem.

Consumers who have purchased White coated confectionary items manufactured by Palmer Candy Company are urged to return them to the place of purchase for a full refund. Consumers with questions may contact the company at 1-800-831-0828 Monday through Friday 8am – 5pm.
All product pictures are available at the link above. 

PRODUCTS BEST BY DATES
Caramel Swirl Pretzels 4oz 12/28/2024
CARAMEL SWIRL PRETZELS 6oz 12/19/24, 12/20/24 and 1/19/25
CLASSIC YOGURT PRETZELS 28# 12/11/24 - 1/8/25
COOKIES & CREAM YUMMY CHOW 14# 12/6/24 - 1/8/25
ENROBED PRETZEL RODS 8oz 1/22/25
FAVORITE DAY BAKERY WHITE FUDGE MINI COOKIES 7oz 4/4/25, 4/5/25, 4/15/25, 4/18/25
FROSTED MUNCHY MEDLEY BOWL 15oz 1/3/25
FROSTED PATRIOT FROSTED PRETZELS 28# 1/2/25, 1/3/25
FROSTED PRETZELS 6oz 1/23/25
MUNCHY MEDLEY 15# 12/14/24, 1/3/25
MUNCHY MEDLEY 4oz 12/27/24, 12/28/24 and 1/19/25
MUNCHY MEDLEY 6oz 12/20/24
MUNCHY MEDLEY TO GO 4oz 12/25/24, 1/19/25
PATRIOTIC MUNCHY MEDLEY BOWL 15oz 1/19/25
PATRIOTIC PRETZELS 14oz 1/25/25, 1/26/25
PATRIOTIC PRETZELS 6oz 1/19/25
PATRIOTIC RED, WHITE & BLUE PRETZEL TWISTS 14oz 12/13/24 - 1/15/25
PATRIOTIC SNACK MIX 13oz 1/19/25, 1/22/25 and 2/1/25
PATRIOTIC WHITE FUDGE COOKIES 7oz 4/23/25
PEANUT BUTTER SNACK MIX 12oz 11/13/24 - 12/15/24
PEANUT BUTTER SNACK MIX TO GO 4.5oz 1/18/25
SNACKIN' WITH THE CREW! MIZZOU MUNCHY MEDLEY 7oz 12/18/24, 12/19/24
SNACKIN' WITH THE CREW! TIGER TREATS 7oz 12/18/24, 12/19/24
STAR SNACKS CHOW DOWN 25# 12/6/24, 12/7/24
STRAWBERRY YOGURT COATED PRETZELS 10oz 1/5/25, 1/23/25
SWEET SMILES YOGURT COVERED PRETZELS 3.25oz 12/18/24 - 1/4/25
VANILLA YOGURT COVERED PRETZELS 10oz 1/5/25, 1/22/25
YOGURT PRETZEL 14# 12/14/24 - 12/21/24
ZEBRA FUDGE COOKIES 7oz 3/13/25, 4/1/25 - 4/2/25
Extended

Update to Palmer Candy Company Recall of White Confectionary Products Because of Possible Health Risk

Show more information Show less information

The firm previously issued a public notification on 05/06/2024. The firm is issuing this public notification to include additional best by dates and products.

This press release was updated to include additional best by dates of the products:

Caramel Swirl Pretzels 4oz
Cookies & Cream Yummy Chow 14#
Munchy Medley 4oz
Peanut Butter Snack Mix 12oz
Vanilla Yogurt Covered Pretzels 10oz
Zebra Fudge Cookies 7oz

and to include the following two items:

Patriotic White Fudge Cookies 13.5oz
Drizzled Caramel Corn 5oz and 12oz

The revisions are identified in bolded and highlighted text.

The recalled confectionary items were distributed nationwide in Walmart, HyVee, Target, Dollar General, and to distributors in Alabama, California, Florida, Illinois, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Virginia, Wisconsin and Wyoming.

The product comes in a variety of retail packaging like bags, pouches and tubs.

No illnesses have been reported to date in connection with this problem.

Palmer Candy was notified by its liquid coating supplier that there was a potential for contamination with salmonella from an ingredient that was potentially contaminated from one of their suppliers.

Production of the product has been suspended while FDA and the company continue their investigation as to the source of the problem.

Consumers who have purchased White coated confectionary items manufactured by Palmer Candy Company are urged to return them to the place of purchase for a full refund.

Consumers with questions may contact the company at 1-800-831-0828 Monday through Friday 8am – 5pm.

PRODUCTS BEST BY DATES
CARAMEL SWIRL PRETZELS 4oz 12/18/24-12/28/24
CARAMEL SWIRL PRETZELS 6oz 12/19/24, 12/20/24 and 1/19/25
CLASSIC YOGURT PRETZELS 28# 12/11/24 – 1/8/25
COOKIES & CREAM YUMMY CHOW 14# 12/6/24 – 1/23/25
ENROBED PRETZEL RODS 8oz 1/22/2025
FAVORITE DAY BAKERY WHITE FUDGE MINI COOKIES 7oz 4/4/25, 4/5/25, 4/15/25 - 4/18/25
FROSTED MUNCHY MEDLEY BOWL 15oz 1/3/2025
FROSTED PATRIOT FROSTED PRETZELS 28# 1/2/25, 1/3/25
FROSTED PRETZELS 6oz 1/23/2025
MUNCHY MEDLEY 15# 12/14/24, 1/3/25
MUNCHY MEDLEY 4oz 12/25/24 – 12/28/24 and 1/19/25
MUNCHY MEDLEY TO GO 4oz 12/25/24 – 1/19/25
MUNCHY MEDLEY 6oz 12/20/24, 4/25/25
PATRIOTIC MUNCHY MEDLEY BOWL 15oz 1/19/2025
PATRIOTIC PRETZELS 14oz 1/25/25, 1/26/25
PATRIOTIC PRETZELS 6oz 1/19/2025
PATRIOTIC RED, WHITE & BLUE PRETZEL TWISTS 14oz 12/13/24 - 1/15/25
PATRIOTIC SNACK MIX 13oz 1/19/25 - 2/1/25
PATRIOTIC WHITE FUDGE COOKIES 13.5oz 4/22/2025
PATRIOTIC WHITE FUDGE COOKIES 7oz 4/23/25, 4/24/25
PEANUT BUTTER SNACK MIX 12oz 11/13/24 – 12/22/24
PEANUT BUTTER SNACK MIX TO GO 4.5oz 1/18/2025
SNACKIN' WITH THE CREW! MIZZOU MUNCHY MEDLEY 7oz 12/18/24, 12/19/24
SNACKIN' WITH THE CREW! TIGER TREATS 7oz 12/18/24, 12/19/24
STAR SNACKS CHOW DOWN 25# 12/6/24, 12/7/24
STRAWBERRY YOGURT COATED PRETZELS 10oz 1/5/25, 1/23/25
SWEET SMILES YOGURT COVERED PRETZELS 3.25oz 12/18/24 - 1/4/25
VANILLA YOGURT COVERED PRETZELS 10oz 12/18/24, 1/5/25, 1/22/25
YOGURT PRETZEL 14# 12/14/24 - 12/21/24
ZEBRA FUDGE COOKIES 7oz 3/20/25 – 4/30/25
DRIZZLED CARAMEL CORN 5oz 1/22/2025
DRIZZLED CARAMEL CORN SNACK MIX BOWL 12oz 1/22/2025

Original Press Release

Hormel Foods Sales, LLC is voluntarily recalling a limited number of two PLANTERS® products that were produced at one of its facilities in April. This recall only impacts two retailers in five states. These products are being recalled because they have the potential to be contaminated with Listeria monocytogenes.

Show more information Show less information

Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea. Listeria infection can cause miscarriages and stillbirths among pregnant women.

The products were shipped to Publix distribution warehouses in Florida, Georgia, Alabama and North Carolina and to Dollar Tree distribution warehouses in South Carolina and Georgia.

The recalled product is limited to 4 oz. packages of PLANTERS® Honey Roasted Peanuts and 8.75 oz. cans of PLANTERS® Deluxe Lightly Salted Mixed Nuts. The “Best if Used By Date” is located on the bottom of the Deluxe Lightly Salted Mixed Nuts can and the UPC code is located on the side of the can.

Brand Product Description UPC BIUB
PLANTERS® Honey Roasted Peanuts 2900002097 04 11 25
PLANTERS® Deluxe Lightly Salted Mixed Nuts 2900001621 05APR26

No other sizes, varieties, or other packaging configurations of PLANTERS® brand products are included in this recall.

There have been no reports of illness related to this recall to date, and all retailers that received the affected product have been properly notified. This recall is being initiated with the knowledge of the US Food and Drug Administration.

If a consumer has this product, they can discard the product or return it to the store where purchased for an exchange or full refund. If consumers have questions, they may contact Hormel Foods Customer Relations via email here, via chat at https://www.planters.com/ or at 1-800-523-4635, Monday-Friday, 8 a.m. – 11 a.m. and 2 p.m. – 4 p.m. Central Time, excluding holidays.

Chuao Chocolatier is voluntarily recalling a single production of Potato Chip mini bar .39oz/11 gram LOT 4022 because some packages may contain undeclared hazelnut. People who are sensitive or have allergies to hazelnut could be at risk of a serious or life-threatening allergic reaction if they consume this product.

Show more information Show less information

This recall is limited to one lot code (4022) of the Chuao Chocolatier Potato Chip mini chocolate bar (.39 oz. bar), which was sold nationwide (excluding HI and AK) in retail stores and online in the United States. No other Chuao Chocolatier products are affected by this recall.

The product being recalled is the following:

Product Description Item UPC Lot Code & Best by date (found under the
flap on the back of packaging.)
Potato Chip mini bar 872629006615 Best by 22 FEB 25 4022

A picture of the consumer package label is shown below. The label does reference “Manufactured in a facility that uses tree nuts and wheat on shared equipment.”

There has been one reported customer that has experienced a mild allergic reaction to this product.

The recall was initiated after it was discovered hazelnuts were inadvertently added to the product during manufacturing and the lot produced was distributed in packaging that does not reveal the presence of hazelnuts. Subsequent investigation indicates the problem was caused by cross contamination on a piece of share equipment.

Consumers who are sensitive or have allergies to hazelnut should not eat this product and should discard any product they may have. Consumers should contact the company at (760) 814-6230 or support@chuaochocolatier.com to get more information about the recall. The customer service line is open 24 hours a day and Consumer Relations specialists are available Monday-Friday, 9 a.m. to 4 p.m. PST.

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

Cargill Meat Solutions, a Hazleton, Pa., establishment, is recalling approximately 16,243 pounds of raw ground beef products that may be contaminated with E. coli O157:H7, the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) announced today.

Show more information Show less information

The raw ground beef items were produced on April 26-27, 2024. The following products are subject to recall [view labels]:

  • 2.25-lbs. plastic-wrapped trays containing "93% LEAN 7% FAT ALL NATURAL LEAN GROUND BEEF" with lot code 117 and establishment number "EST. 86P" printed on the back of the label.
  • 1.33-lbs. plastic-wrapped trays containing four "PRIME RIB BEEF STEAK BURGERS PATTIES" with lot code 118 and establishment number "EST. 86P" printed on the back of the label.
  • 2.25-lbs. plastic-wrapped trays containing "85% LEAN 15% FAT ALL NATURAL ANGUS PREMIUM GROUND BEEF" with lot code 117 and establishment number "EST. 86P" printed on the back of the label.
  • 2.25-lbs. plastic-wrapped trays containing "80% LEAN 20% FAT ALL NATURAL GROUND BEEF CHUCK" with lot code 118 and establishment number "EST. 86P" printed on the back of the label.
  • 1.33-lbs. plastic-wrapped trays containing four "80% LEAN 20% FAT ALL NATURAL GROUND BEEF CHUCK PATTIES" with lot code 118 and establishment number "EST. 86P" printed on the back of the label.
  • 1.33-lbs. plastic-wrapped trays containing four "90% LEAN 10% FAT ALL NATURAL GROUND BEEF SIRLOIN PATTIES" with lot code 118 and establishment number "EST. 86P" printed on the back of the label.

The products subject to recall all bear the USDA mark of inspection on the front of the product label, and establishment number "EST. 86P" printed on the back of the product label. These items were shipped to Walmart retail locations nationwide.

The establishment reported the issue to FSIS after they identified that previously segregated product had been inadvertently utilized in the production of ground beef.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider.

E. coli O157:H7 is a potentially deadly bacterium that can cause dehydration, bloody diarrhea and abdominal cramps 2-8 days (3-4 days, on average) after exposure the organism. While most people recover within a week, some develop a type of kidney failure called hemolytic uremic syndrome (HUS). This condition can occur among persons of any age but is most common in children under 5-years old and older adults. It is marked by easy bruising, pallor, and decreased urine output. Persons who experience these symptoms should seek emergency medical care immediately.

FSIS is concerned that some product may be in consumers' refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

FSIS advises all consumers to safely prepare their raw meat products, including fresh and frozen, and only consume ground beef that has been cooked to a temperature of 160 F. The only way to confirm that ground beef is cooked to a temperature high enough to kill harmful bacteria is to use a food thermometer that measures internal temperature, https://www.fsis.usda.gov/safetempchart.

Consumers with questions about the recall can contact Cargill Meat Solutions at 1-844-419-1574. Members of the media with questions about the recall can contact Chuck Miller, Senior Communications Manager, Cargill Meat Solutions at 612-430-2882 or media@cargill.com.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

ConSup North America Inc., a Lincoln Park, N.J. firm, is recalling approximately 85,984 pounds of ready-to-eat (RTE) sliced prosciutto ham product produced in Germany without the benefit of equivalent inspection, the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) announced today.

Show more information Show less information

The RTE sliced prosciutto ham item was produced on various dates from Sept. 25, 2023 through March 6, 2024. The following product is subject to recall [view labels]:        

  • 5.29-oz. plastic packages containing “Stockmeyer PROSCIUTTO Product of GERMANY” with lot codes 09118-3A, 09118-3B, 09120-3A, 09120-3B, 13133-3A, 13133-3B, 13104-3A, 13104-3B, 13105-3A, 13105-3B, 13109-3A and 13109-3B and “BEST BEFORE:” dates of 4/28/2024, 5/26/2024, 7/7/2024, 8/4/2024, 8/11/2024 and 10/7/2024. 

These items were shipped to retail locations nationwide.

The problem was discovered when Germany's Federal Office of Consumer Protection and Food Safety notified FSIS that H. Klümper GmbH & Co. KG, a Germany establishment, produced a portion of the identified lots without the benefit of equivalent inspection and exported them to the U.S. for distribution.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about a reaction should contact a healthcare provider.  

FSIS is concerned that some product may be in consumers' or retailers' refrigerators. Consumers who have purchased this product are urged not to consume it. This product should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

Consumers with questions about the recall can contact Luann Servidio, Director of Imports, conSup North America Inc., at 973-628-7330 or L.Servidio@consup.us. Members of the media with questions about the recall can contact Maarten Moog, President, ConSup North America Inc., at 973-628-7330 or M.Moog@consup.us.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.