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MB Article - USDA-FSA Introduces Redesigned Web Site

Teresa Lasseter, administrator for USDA's Farm Service Agency (FSA), recently announced the introduction of the newly designed FSA, customer-focused, Web site at http://www.fsa.usda.gov. The redesigned Web site improves the delivery of information and services to Web site visitors and employees and meets USDA's eGovernment strategic goals prompted by the President's Management Agenda.

"It is our goal to be more efficient and responsive to the needs of our customers and employees," Lasseter said.  "This new Web site moves us in the right direction by providing continuous, uninterrupted global access around the clock."

In January 2004, USDA began an initiative to enhance its agencies' electronic government capabilities as part of the President's Management Agenda.  As part of the initiative, the FSA Web design team adopted standards, applied content management tools and implemented a common look and feel consistent with USDA's site.  The new FSA site meets conditions set forth by the eGovernment Act of 2002.  It complies directly with policies issued by the Office of Management and Budget for federal agency public Web sites.

The Web site now provides information about FSA programs and services in both English and Spanish.  In addition, FSA has added a more effective search-tool engine for finding specific information.  Other new features include "Hot Links," and "I Want To" sections that provide users quick links to popular FSA functions.  Site visitors can also visit "Ask FSA," an online knowledge-based program designed to answer general questions about FSA programs and services.

"Our revamped Web site will give customers immediate access to information needed to help them make important decisions about their farming operations," said Lasseter.

FSA anticipates the transition will be an adjustment for many users but is confident that the new Web site will serve its customers more effectively and efficiently.  The agency welcomes and encourages feedback on the new Web site.